A broker, not a bank
Many lenders, one ally.
One person on your file, from the first call to the keys.
A home is the largest decision most of us will ever make, and it deserves more than one bank’s shelf. As an independent broker I can shop your file across many lenders, and you deal with me directly, never a call center.
Ally Palacios · Senior Mortgage Broker & Advisor · Irvine, CA · NMLS #870362

NMLS #870362 · Equal Housing Lender · Licensed in ten states · 10+ years in lending

For real estate professionals
More than a pre-approval.
A partner in the deal.
Fast communication, strategic pre-approvals, and strong offer positioning. I stay involved from the first conversation through closing, so you and your clients always know exactly where the deal stands.
Let’s partner
From Ally
I’d rather be your ally for ten years than your lender for thirty days.
I have spent more than a decade in mortgage lending, including years guiding buyers at Zillow Home Loans, before starting The Mortgage Ally as an independent broker.
That independence is the point: more lenders, more programs, and one person on your file, me, from the first call to the closing table.
Purchases, investment property and refinancing are where I spend most of my days, along with the complicated files other lenders set aside. Where there’s clarity, confidence follows.
So why should your options end there?
Now, all that remains is to begin.
Ally Palacios · Senior Mortgage Broker & Advisor · NMLS #870362

Calling all investors
Investing out of state? I can help.
Through my lender and broker partnerships, I can help with business-purpose financing in most states, even where I’m not personally licensed.*
Business-purpose financing available in:
48 states
- Available(via broker partnerships)
- Not available(North Dakota & South Dakota)
Expanded national reach
Business-purpose financing available in most states through my lender and broker partners.
Excludes only North Dakota & South Dakota
Not available under this program.
Ideal for investors
Investment properties, DSCR loans, and other business-purpose deals.
* Business-purpose financing only: loans for investment properties and other business purposes, not for a home the borrower or their family will live in. Offered through lender and broker partners and subject to their licensing, underwriting and program terms. Not available in North Dakota or South Dakota. Loans for a home to live in are offered only in the states where Ally is licensed, listed below.

In their words
400+Five-star reviewsand counting.
Financing is personal.
The experience should be, too.
“Alessandra was always so helpful, patient, and easy to talk to. She took the time to explain everything to us and answer all of our questions. She kept us updated throughout the entire process, and we always felt like she had our best interest in mind.”
1 of 5
Real clients. Real results.
Don’t just take my word for it.
More than 400 five-star reviews from homebuyers, homeowners and real estate partners I’ve had the privilege to work with.
From start to finish, she was incredibly knowledgeable, responsive, and proactive. She kept everyone informed every step of the way and was always available to answer questions or solve problems quickly.
Justin P. · Ventura, CA
Verified on Experience.com
Alessandra was just the best. She made our first time home buying experience so smooth.
Hope K.
Verified on Experience.com
From the very beginning, she treated us like more than just clients. She was always working behind the scenes, making phone calls, coordinating with everyone involved, solving problems before they became bigger issues, and keeping our loan moving forward.
Shannon M. · Ventura, CA
Verified on Experience.com
Send me your numbers
Send me your numbers: a guided payment and refinance estimate
Payment and refinance calculators
The numbers, plainly
Run the full numbers yourself.Monthly payment · Refinance break-even · No credit pull
If you are buying
The payment, before you speak to anyone.
- No credit pull
- No social security number
- No contact details
The full monthly housing payment on a purchase: principal, interest, property tax, insurance, association dues and mortgage insurance where it applies. Drag a value or type over it. Everything the estimate assumes is shown and can be changed.
Talk to AllyIf you already own
Whether refinancing is worth doing.
- No credit pull
- No social security number
- No contact details
A lower monthly payment is not the same as a cheaper loan. Starting a new thirty year term almost always drops the payment, so this shows you both: what changes each month, how long the costs take to earn back, and what each loan totals over its own term.
Talk to AllyWhat I place
The loans I place.
Purchase.
Pre-approval and offer strategy for a first home, a second home or new construction: the kind a listing agent will take seriously, and a closing date you can plan a move around. Plus bank statement programs when your income comes from your own business.

Refinance and equity.
Rate and term, cash out, HELOCs and second liens that reach your equity. I run the break-even in front of you, including when waiting is the better move.

Investment property.
DSCR, short-term rental and portfolio financing, underwritten on the property’s cash flow rather than your personal tax returns. If the rents carry it, there is more than one lender to take the file to.

Also self-employed and bank statement loans, private money, reverse mortgages and ITIN programs. Bring me the complicated one. Talk it through.

How it runs
From the first call to the keys.
We talk first.
What you’re working toward, what matters most, and anything that has gone sideways with a lender before.
Then I shop it.
Your file goes out to a range of lenders and programs. I come back with the ones that genuinely fit, and I tell you plainly which I would take and why. Every cost is in writing before you sign anything.
When your offer is live, I’m on the phone with you, your agent, and the listing agent.
Closing.
We go over the final numbers together beforehand, so the table itself holds no surprises. A signature, and a set of keys.
Questions
Asked first.
A conversation first. Tell me about the property, the timeline and how your income arrives, and I will tell you what the file needs before anything is uploaded. For a salaried file that is two years of W-2s, recent pay stubs, two months of bank statements and identification.
You do not need any of it to run the numbers above, and nothing on this page asks for your details. The first call commits you to nothing.
A bank can only offer you what is on its own shelf. If your income comes from a business, your next purchase is a rental, or the property is unusual, that shelf runs out quickly, and what you hear back is a decision about the shelf rather than about you.
I can put the same file in front of several lenders at once and compare what comes back side by side. That is not the same as saying a bank is never the right answer. If your own bank turns out to hold the best of them, that is what I will tell you.
It is a different file, not a harder one, as long as it is built for that from the start. If you work for yourself, the income can be read from business bank statements rather than from returns. If the property is a rental, the rents it produces can do the qualifying instead. The right structure depends on how the money actually arrives.
The common failure is a borrower with complex income taken through a salaried lender’s process and declined late. Choosing the structure first is most of the work, and it happens before anything is submitted.
Yes, and it is worth calling early rather than late. A decline often says more about the process a file was taken through than about the file itself, so the first thing I want to know is what happened at the last lender and what they asked you for.
That is not a promise that the answer changes. Sometimes the honest reading is that the file needs time rather than a different lender, and I would rather tell you so on the first call than walk you through the whole thing again for the same result. If there is a route open now, I will find it. If it opens later instead, you should hear that too.
Yes, and the earlier the better. Before there is an offer at all, the useful call is the one about what you can actually borrow, so your agent is writing against a real figure rather than a hopeful one.
After that, your agent and theirs get their answers from me directly rather than from whoever picks up, which is mostly how a closing date stays the date everybody is still working to a month later.
No, although it is home. The office is in Irvine, my clients are spread across Southern California, and the California license is statewide. I also hold licenses in nine other states: Arizona, Colorado, Illinois, Kansas, Michigan, Ohio, Tennessee, Texas and Utah.
What changes from state to state is the disclosures and which regulator the license sits under, and that is mine to manage rather than yours. If the property is somewhere not on that list, say so on the first call and I will tell you straight away rather than partway through the file.
Get in touch
It begins with a conversation.
Buying, investing, refinancing or reaching your equity. Tell me about the property and the timeline, and you will get a straight answer about what is possible, what it would take, and what I would do in your position.

Ally Palacios
Senior Mortgage Broker & Advisor
NMLS #870362
- Direct
- (949) 278-9794
- Office
- 18201 Von Karman Ave, Suite 800, Irvine, CA 92612
- Serving
- Orange County and all of California, plus nine more states.
- Who answers
- Ally, not a queue.
- This card
- Save to your phone